Water softener sizing for Scottsdale, AZ

Scottsdale Water, the City of Scottsdale's water utility, publishes hardness for three parts of the city. All three are very hard, at 13 to 17 grains per gallon.

Scottsdale water hardness by area

Figures published by Scottsdale Water (City of Scottsdale). The dial setting is the number to enter on your softener.

City or areaHow hardRange (grains per gallon)Softener dial settingSource
Scottsdale, south of Indian School RdVery hard13 to 1514Scottsdale Water (City of Scottsdale), annual water quality report, 2026 (2025 data)
Scottsdale, Indian School to Chaparral RdVery hard13 to 1715Scottsdale Water (City of Scottsdale), annual water quality report, 2026 (2025 data)
Scottsdale, north of Chaparral RdVery hard13 to 1715Scottsdale Water (City of Scottsdale), annual water quality report, 2026 (2025 data)

1. Where do you live?

2. How many people live in your home?

the number your kit shows, in grains per gallon
Your water is
Very hardAbout 160 lb of minerals flow into your home each year
Softener size to buy
24,000-grain
the size number on the box
Salt it will use
About 9
40 lb bags a year
Set the hardness dial to
14
recharges about every 7 days

What the dial setting means

Every softener has a control valve on top with a setting for your water's hardness, usually labelled "hardness" or "grains". Enter this number there. It tells the softener how hard your water is, so it knows when it is full.

"Recharging" (some manuals say "regenerating") is the softener cleaning itself: it rinses its resin beads with salty water to flush out the minerals they have caught. With this setting it happens on its own, about every 7 days in your home, usually at night.

Set the number too low and hard water slips through before the next recharge. Set it too high and the softener recharges early, wasting salt and water.

South Scottsdale's water is very hard, at the low end of the city's range. Source: Scottsdale Water (City of Scottsdale), annual water quality report, 2026 (2025 data).

We don't make, sell or install water softeners or filters, and no company pays to be listed or ranked.

How this figure was measured

Who published it

About the authority
The City of Scottsdale's water utility, which treats and delivers the city's drinking water. A public agency; no company supplied or paid for this figure.
Type of source
Annual water quality report. Every community water system in the U.S. must publish one each year under the federal Safe Drinking Water Act, so it is the utility’s own official record of what is in its water.
Data year
2026 (2025 data)
Last checked
15 October 2026, against the original document

What the figure is

What was measured
Approximate hardness, in grains per gallon and mg/L (ppm): 13 to 15 grains per gallon (222 to 257 mg/L)
Area covered
South of Indian School Rd
How it was sampled
Approximate hardness for each of the city's three service zones, divided at Indian School Rd and Chaparral Rd.
Where the water comes from
More than 90 percent comes from renewable surface water and recycled water. In 2025: Colorado River water through the Central Arizona Project canal (71 percent), Salt and Verde river water through the Salt River Project (13 percent), groundwater from 21 city wells (8 percent) and recycled water (8 percent).

How we use it

Figure we use
Middle of the zone range (14 grains per gallon).
Unit conversion
1 grain per gallon = 17.1 milligrams per litre (mg/L), the same as parts per million (ppm)
How we calculate
Daily hardness to remove = people × 75 gallons × grains per gallon. We pick the smallest standard size that lasts about 7 days between recharges, at 3,300 grains removed per pound of salt.
Limits
Hardness varies by street and by season as utilities switch between water sources. A home test result is more exact and overrides this figure.

Which zone are you in?

Scottsdale Water splits the city by two cross streets. Find your home relative to Indian School Road and Chaparral Road, then use the matching row in the table above.

Where Scottsdale’s water comes from

Before the 1980s Scottsdale relied entirely on groundwater. Today, Scottsdale Water says, more than 90 percent of its supply is renewable surface water and recycled water. In 2025, 71 percent came from the Colorado River through the Central Arizona Project canal and 13 percent from the Salt and Verde rivers through the Salt River Project, with groundwater from 21 city wells and recycled water making up the rest.

What this means for your home

At 13 to 17 grains per gallon, Scottsdale water is close to Mesa’s (about 12 in the City Zone and 16 in the Eastern and Southern Zones). A household of three needs the same size softener in most of Scottsdale as in most of Mesa, so check your old dial setting rather than assuming the highest number.

Common questions

How hard is Scottsdale water?
Scottsdale Water's annual water quality report, published in 2026 with 2025 data, gives approximate hardness of 13 to 15 grains per gallon south of Indian School Road, and 13 to 17 both between Indian School and Chaparral Roads and north of Chaparral Road. That is very hard on the U.S. Geological Survey scale.
What should I set my softener to in Scottsdale?
We size with the middle of each zone's range, rounded up: 14 south of Indian School Road and 15 in the other two zones. A home test gives a more exact number, and you can enter it in the calculator.
Has Scottsdale's water got softer?
Scottsdale Water's newest figures are lower than those in its older hardness fact sheet, which gave up to 25 grains per gallon in the south of the city. The city now gets most of its water from the Colorado River and much less from wells than it once did. If your softener was set years ago, it may be set higher than it needs to be.